The Problem with Choosing a Web Company in Bangladesh

Bangladesh has hundreds of web development companies and thousands of freelancers. Most claim to build "ecommerce websites." But when you look closely, many of them deliver a WordPress theme with a shopping cart plugin — not a real, operational ecommerce system built for Bangladesh's market.

This article gives you 8 concrete things to verify before hiring any ecommerce company in Bangladesh. Use this as a checklist.

1. Do They Have Live, Working Ecommerce Sites in Their Portfolio?

Ask for 5+ live URLs of sites they've built. Visit each one. Click "Add to Cart." Try to check out. See if bKash appears as a payment option. See if the site loads fast on mobile. A company that can't show you working live sites is a red flag.

At EOMSBD, our portfolio page lists 50+ live sites across fashion, food, health, electronics, and more — all with direct domain links.

2. Do They Own and Operate Their Own Ecommerce Shops?

This is the single best indicator of real expertise. A company that runs real ecommerce businesses has solved problems that pure developers never encounter — bKash payment timeouts, courier COD reconciliation gaps, Facebook ad pixel issues, mobile checkout abandonment. Ask the company if they sell products online themselves.

EOMSBD operates CutPriceBD, ShampooBD, TeddybearBD, AgroFoodShop, and more. Our clients benefit from that operational experience directly.

3. Can They Integrate bKash Merchant API (Not Just Send Money)?

There is a big difference between manual bKash (customer sends money and sends screenshot) and bKash Merchant API (customer pays through your checkout, order confirms automatically). The first is amateur. The second is what a real ecommerce company delivers. Ask for a demo of the bKash checkout flow on one of their live sites.

4. Do They Integrate Courier APIs (Pathao, RedX, SteadFast)?

Creating shipments manually on the Pathao website is unsustainable beyond 20 orders a day. Ask if their admin panel creates courier consignments automatically. Ask which couriers they've integrated: Pathao, RedX, SteadFast, Paperfly. See our services page to understand what proper courier integration looks like.

5. Do They Build a Proper OMS or Just a Basic Admin?

An Order Management System handles: order status pipeline (new → confirmed → shipped → delivered → COD collected), rider assignment, return management, COD reconciliation, and customer communication. Most cheap sites deliver a basic data table. Ask specifically about the order lifecycle flow.

6. What Happens After Launch — How Long Is Support?

Many agencies disappear after handover. Ecommerce sites break — bKash API changes, courier APIs update, product images corrupt, servers need updates. Ask for a clear support contract: how many months, what is included (bug fixes? server monitoring? feature requests?), and what is the response time.

7. Can They Show You Mobile Performance on 4G?

Over 85% of Bangladesh ecommerce orders come from mobile on 4G. Ask the developer to open one of their client sites on a 4G connection and measure load time. It should be under 3 seconds. A site that takes 7+ seconds loses most mobile visitors before the homepage loads.

8. What Is the Price, and What Is Exactly Included?

Get a written scope of work with every feature listed. "Ecommerce website" means different things to different companies. Make sure the quote includes: bKash integration, courier API, OMS admin panel, mobile-first design, SEO setup (sitemap, meta tags, schema), and post-launch support duration. See our pricing page for a transparent breakdown of what we include at each level.

The Bottom Line

The best ecommerce company in Bangladesh is not the cheapest or the most expensive — it's the one that can prove they've built and operated real ecommerce systems for the Bangladesh market. Use the 8 checks above to separate operators from template sellers.

Learn more about EOMSBD — Bangladesh's ecommerce company since 2016 — or WhatsApp us to discuss your project.