Run a smarter courier operation with real-time parcel tracking, optimized delivery routes, rider mobile apps, automated COD reconciliation, and merchant self-service portals. ExaSuite Courier Management scales from startup delivery companies to enterprise logistics networks.
Every parcel tracked from pickup to delivery with live GPS updates. Customers receive automated SMS/email at each milestone — reducing "where is my package?" calls to zero.
Automatically optimize rider routes to maximize deliveries per trip, minimize fuel costs, and meet time-window commitments. Dispatch parcels intelligently based on location and priority.
Riders see assigned parcels, optimized route, and delivery instructions on their mobile app. Scan parcels, capture proof of delivery (photo/signature), and update status in real time — all offline capable.
Riders log COD collections in the app. End-of-day reconciliation automatically matches collected cash against assigned parcels — flagging discrepancies and generating merchant payment reports.
Merchants create pickup requests, generate waybills, track parcels, view COD payment status, download invoices, and access delivery reports — without calling your team.
Handle failed deliveries and returns systematically. Track return status, notify merchants, and process reverse logistics efficiently — maintaining customer satisfaction even when delivery fails.
Manage multi-hub operations with inter-hub transfer tracking, branch-level performance reporting, and centralized parcel visibility across your entire network.
Delivery success rate, rider performance, average delivery time, COD collection rate, and customer satisfaction — all tracked in real time to optimize your courier operations.
Merchant creates shipment via portal or API. System generates waybill, assigns to hub, and schedules pickup. Customer receives tracking number and pickup confirmation SMS.
Rider receives assigned parcels on mobile app with optimized route. Scans parcel, delivers, captures proof, and updates status — all synced to the dashboard in real time.
COD is reconciled at end of day. Merchant payment reports are generated automatically. Invoices are issued through accounting integration — closing the financial loop.
Route optimization and proactive delay alerts help riders meet delivery commitments — building merchant trust and customer loyalty through consistent on-time performance.
Automated COD reconciliation catches every discrepancy before it becomes a loss — protecting your cash flow and building merchant confidence in your payment reliability.
Real-time tracking pages and automated SMS updates mean customers and merchants always know where their parcel is — dramatically reducing inbound inquiry calls.
Optimized delivery routes maximize parcels per trip and minimize unnecessary mileage — directly reducing fuel costs and increasing rider capacity per shift.
Automated operations mean you can grow parcel volume without growing your back-office team proportionally — improving profitability as you scale.
API integration with Shopify, WooCommerce, Daraz, and custom e-commerce platforms — enabling auto-shipment creation when merchants receive online orders.
Join 500+ courier companies using ExaSuite to run leaner, faster, and more profitable delivery operations. Book your free demo today.