EOMSBD — Complete Business Operating System

Your Business Is Leaking Revenue Every Day.
One System Stops Every Hole.

Field SRs collecting cash with no ledger. Orders shipped to bad buyers. Couriers returning packages at your cost. EOMSBD OMS closes every gap — from field collection to final delivery — with 10 integrated modules built for Bangladesh e-commerce businesses.

10
Core Modules
5
Courier APIs
15+
Report Types
360°
Customer Visibility
0%
Revenue Lost Without System
Without EOMSBD OMS
0%
of revenue lost to SRs with no payment ledger
∞
unresolvable customer disputes — "I already paid"
High
courier return rate — bad buyers never screened
With EOMSBD OMS
100%
SR collections logged — every taka timestamped
Zero
unresolvable disputes — full payment history preserved
360°
customer risk visible before every dispatch

Field Control

  • SR Cash Collection Ledger
  • Route Transfer Documentation
  • Dealer & Partner Management
  • Field Inventory Sync

Operating Intelligence

  • Visual Pending Orders Engine
  • 360° Customer Risk Profile
  • Call Center CRM Logs
  • Bad Buyer Screening

Multi-Courier Engine

  • One-Click Bulk Dispatch to 5 Couriers
  • Real-Time Tracking Auto-Sync
  • Courier ROI & Return Analytics
  • Zone & Branch Management

Communication Hub

  • WhatsApp + SMS Rule Engine
  • 4-Template Invoice Print System
  • Supplier Direct Order Routing
  • Affiliate, POS & Landing Pages
System Architecture

10 Modules. One Database. Zero Gaps.

An order created in Module 1 instantly updates Modules 2, 3, 7, and 8 — no sync delays, no duplicate entry, no spreadsheet bridges. Every team sees the same live data.

MODULE 01

SR & Dealer Management

Zero leakage on field cash and route handovers

MODULE 02

Order Management

Visual pending engine, lifecycle, due workspace

MODULE 03

Customer CRM

360° profile, buyer risk score, call history

MODULE 04

Product Management

Catalog, stock alerts, performance analytics

MODULE 05

Supplier Management

Live dues, supplier portal, direct routing

MODULE 06

Multi-Courier Engine

5 courier APIs, bulk dispatch, ROI tracking

MODULE 07

Sales Partners

Reseller portals, commissions, performance

MODULE 08

Reports & Analytics

15+ report types, live dashboard, profit

MODULE 09

Communication Hub

WhatsApp automation, SMS, invoice print

MODULE 10

Additional Features

POS, Daraz sync, landing pages, multi-store

Module 01 — SR & Dealer Management

Stop Losing Revenue to Untracked Field Operations

When a field SR resigns, customers claim they already paid — and you have no way to prove otherwise. EOMSBD closes this hole permanently: every payment logged the moment it happens, every route transfer documented, zero unresolvable disputes.

Eliminate SR Flight Risk — Every Taka Tracked

  • Exact ledger balance per SR and per customer — updated on every collection
  • Route handover documentation — new SR sees full payment history from day one
  • Timestamped receipts — "I already paid" resolved in seconds
  • Partial payment & installment scheduling per customer
  • Aged collection alerts — flag SRs with balances older than 7 days

Dealer Portal — Isolated, Private, Commission-Tracked

  • Each dealer gets their own login — sees only their orders
  • Commission % configurable per dealer — tier-based pricing supported
  • Approve new dealers with automated SMS notification in one click
  • Dealer commission auto-calculated per order — zero manual math
  • Pending balance alerts — flag overdue collections automatically

Field Governance Features

Full, partial, and installment payments supported in field
Multiple payment methods: bKash, Nagad, Card, Cash, COD
Returned goods recorded instantly — no field-level stock leakage
Real-time inventory adjustments — no manual reconciliation
Discount authorization tracked centrally even from field
Route-level due amount always visible to management
100%
Collections
tracked
Zero
Unresolvable
disputes
Module 02 — Order Management

Process 500 Orders Without Missing One

Visual pending engine with product images embedded in the list, so your warehouse team can verify, approve, print, and dispatch without leaving one screen.

Visual Pending Engine

  • Product thumbnails in the list — verify items without opening orders
  • Search by Order ID, product, or customer phone in milliseconds
  • Filter by category: Food, Cosmetics, Gadgets, Baby, Agro
  • 7-day vs older-than-7-day views with automatic color coding

Inline Live Editing

  • Update name, phone, address without page reload
  • One-click copy complete formatted delivery address
  • Track ad cost per order — calculate true acquisition cost
  • Courier success rate shown per order before dispatch

Full Order Lifecycle

  • Pending → Submitted → Printed → Shipped → Completed
  • Dedicated Due Invoices workspace — every unpaid account visible
  • Filter due orders by courier or sales partner
  • WhatsApp or SMS due reminder sent directly from the due list

Bulk Actions & Smart Filters

  • Bulk status change — mark 50 orders shipped in one action
  • Attempt, Hold, and Pre-Order queues separately tracked
  • Multi-store tag on every order — always identified by origin
  • Excel export for any filter or date range in one click
Module 03 — Customer CRM

Know Every Customer Before You Pick Up the Phone

360° Customer Profile — Instant

Total lifetime orders — loyal, first-time, or dormant?
Total paid vs. outstanding dues — risk level immediate
Return rate % — how often does this customer send back?
Payment method history — bKash, COD, Nagad, Card preference
Every SR who visited — route transfer notes preserved
Full call log — "Said will pay Thursday" — next agent reads it first
Installment schedule — which payments due this week per customer
Follow-up commitment tracking — "will pay Friday" gets a reminder

Buyer Risk Score — Screen Before Dispatch

  • Good Buyers: High orders, zero returns — priority dispatch
  • High-Risk Buyers: Repeated returns, dues — flag before shipping
  • Address-level risk — multiple bad delivery attempts auto-flagged
  • Block flagged customers from new orders until cleared

Call Center Interaction Timeline

  • Log every call: result, agent, timestamp — permanent trail
  • Next agent inherits complete context — zero repeat questions
  • Customer ledger — all transactions in one scrollable view
  • Click-to-call from any order view in the system
System-Wide Impact

Numbers That Change How You Run Your Business

0
Integrated modules — one live database
5
Courier APIs: Pathao, Steadfast, Paperfly, Aramex, Care
0
Report types — sales, stock, finance, employee
360°
Customer visibility — history, dues, calls, risk
∞
Stores managed simultaneously from one login
Zero
SR disputes when ledger module is active
Modules 04-06 — Products · Suppliers · Couriers

Complete Supply Chain — From Catalog to Customer Door

Product Management (Mod 04)

  • Catalog with active/inactive/stock-out toggles
  • Per-product analytics: views, orders, WhatsApp clicks
  • Low-stock alerts on live dashboard — reorder before runout
  • Bulk import/export via Excel — migrate catalog in minutes
  • Brand, variant, bundle, and outlet product types

Supplier Management (Mod 05)

  • Live outstanding due amount in BDT per supplier
  • Supplier portal — they see only their orders, not your full catalog
  • Toggle: Direct to Supplier / Direct Stock Out — warehouse bypass
  • Customer address hidden from supplier (brand protection toggle)
  • Lifecycle: Pending → Ready → Shipped → Delivered

Multi-Courier Engine (Mod 06)

  • One-click bulk dispatch to Pathao, Steadfast, Paperfly, Aramex, Care
  • Steadfast real-time tracking auto-sync
  • Delivery success rate tracked per courier — data-driven dispatch
  • Copy complete formatted address to clipboard — zero transcription errors
  • Zone, branch, and rate management per courier
PathaoSteadfastPaperflyAramexCare

Sales Partners + Reports (Mod 07-08)

  • Unique commission % per partner — tier-based, auto-calculated
  • Partner isolated portal — your prices stay hidden
  • 15+ report types: daily sales, profit/loss, stock, employee, partner
  • 8-day rolling dashboard with live pending order count
  • Excel export for any report in one click — accountant-ready
Module 09 — Communication Hub

Automate the Messages Your Team Sends 200 Times a Day

WhatsApp Automation

  • Order confirmations with product images — automated or one-click
  • Bulk WhatsApp to 500 customers simultaneously
  • Due payment reminders with product image — higher recovery rate
  • Marketing campaigns triggered from any order list view

Rule-Based SMS Engine

  • Status triggers: Confirmed → Shipped → Delivered → Due
  • Custom 160-character templates — your brand name as sender
  • Bulk SMS to customer segments from any list view
  • SMS to suppliers on new order assignment — configurable

Invoice & Print Engine

  • 4 built-in templates + fully custom layout support
  • Bulk print — hundreds of invoices simultaneously
  • Thermal sticker format — ready for courier label printers
  • CSV/Excel export for accounting reconciliation

Every financial hole closed. Every taka tracked. Every delivery documented.

From the moment a field SR collects cash to the moment the courier delivers — every status, every interaction, every rupee logged in one system built for Bangladesh.

Zero Sales Leakage.
One System. Forever.

Stop guessing where your revenue goes. EOMSBD OMS closes every hole — built specifically for Bangladesh e-commerce businesses.

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EOMSBD — eomsbd.com  ·  Complete E-Commerce & Order Management Software Bangladesh  ·  Back to Home